Video testimonial: Welsh couple win €240,000 Marriott timeshare compensation in Spain

Marriott Vacation Club deposits nearly a quarter of a million euros with the court after Welsh couple’s timeshare compensation award

Record compensation sum

Trefor and Shirley from North Wales were long-time timeshare owners. They originally bought a Marriott membership for £20,000 and added to it over the years.

"We had some great holidays," says Trefor, a retired optronics expert. After decades of ownership, he read about a high court judgment in Spain against Marriott for issuing illegal timeshare contracts. He quickly realised his own membership could fall under the same criteria.

Trefor and Shirley then approached European Consumer Claims (ECC), a leading timeshare claims firm based in Henley-on-Thames, with offices in Spain and Florida.

"I received very valuable help from ECC and latterly in Spain, from their law partners M1 Legal," confirms Trefor.

The claim was not a quick one, largely due to legal resistance from Marriott’s lawyers. However, the timeshare giant could not avoid the outcome indefinitely. Two and a half years after ECC and M1 Legal began the case, Trefor received an extremely welcome call from ECC.

"I’ve just heard this week the very good news that Marriott have deposited, with the court, a record sum of nearly a quarter of a million euros," says Trefor in his testimonial video.

Support from ECC and M1 Legal

Delighted with the result, Trefor has plenty of praise for both European Consumer Claims and M1 Legal: "ECC have proved to be very professional as were the lawyers, particularly Jaime in M1."

Trefor was also targeted by fraudsters who regularly call ECC clients and attempt to undermine trust in the hope of taking money from them. "I did receive a number of calls from scam companies trying to put me off ECC," says the affable Welshman. "But I am very glad of course that I stayed with them (ECC). In particular a young lady who I’ve never met, called Gisella, at M1 was particularly useful and helpful."

"So at the end of the day I am very very grateful to the efforts of ECC and M1 Legal."

Not happy with your timeshare?

If you have a timeshare membership you no longer want, ECC could be able to help you at least exit the contract. If you meet certain conditions, you may be entitled to significant financial compensation.