Fresh wave of positive UK media coverage for Timeshare Advice Centre and European Consumer Claims

UK media backs TAC and ECC as they stand up for timeshare victims

Consumer champions

European Consumer Claims (ECC) and its marketing arm, Timeshare Advice Centre (TAC), have been supporting people affected by the multi-billion-pound timeshare industry since 2016.

Regarded as market leaders in European timeshare claims and relinquishment, ECC has so far secured almost £26 million in compensation awards and achieved over 1,370 wins for grateful clients. The team has also helped thousands more escape unwanted contracts, and currently manages a claims portfolio worth over £100 million.

Pushback

With that success has come resistance. ECC has faced increasingly inventive digital pushback from worried timeshare operators and their expensive lobbyists.

Because most people now research a business online before taking action, paid timeshare advocates have produced a wave of websites attacking timeshare claims and exit firms as a whole (the reputable and the disreputable). The intention was to undermine the credibility of organisations such as ECC, whose work threatens the profits generated by timeshare sales operations.

Timeshare bosses did not necessarily need to persuade members entirely. They only had to plant enough doubt to make people question their opponents’ credibility.

When people are uncertain, they often see change as the riskier option and stick with ‘the devil they know’ – in this case, continuing to pay unfair maintenance fees for a timeshare they no longer want or need.

Truth will out

For timeshare owners, the volume of satisfied feedback about ECC and TAC is now difficult to ignore. Attempts by industry spin doctors are being overtaken by a tide of positive reviews on Trustpilot and Google, which many people read when looking for European Consumer Claims reviews or Timeshare Advice Centre reviews.

Independent consumer associations also consistently affirm and recommend ECC. Highly respected UK and international titles, including the Sunday Times and Reader’s Digest, have published well-researched articles about ECC’s work.

Clients have gone further than written feedback, leaving video testimonials on the ECC website so visitors can see real people describing what happened and how their case was handled.

Latest wave of positive press coverage

A fresh round of positive press coverage has highlighted recent ECC outcomes. British newspaper giant The Daily Mirror reported on a recent compensation claim win in a detailed and supportive article – as did the UK’s biggest circulation newspaper, Metro.

Wales Online also covered the story in a similarly favourable way, as did Stoke On Trent Live.

“It’s as though not only timeshare victims didn’t know who to believe, but journalists too,” says Andrew Cooper, CEO of European Consumer Claims. “Timeshare companies are clearly not the good guys in this fifty-year story, but their spread of disinformation may previously have led journalists to play it safe and avoid the risk of ‘backing the wrong side’.”

“It took the courage of arguably the world’s most credible broadsheet, the Sunday Times, to investigate and then publish the truth definitively.”

“The dam has burst,” continues Cooper. “Companies like ECC are finally being championed by the media for their fight against corporate greed and bullying, including the high-pressure sales tactics used by parts of the timeshare industry.”

“In turn, this publicity helps protect past and present timeshare victims, and supports better-informed decisions in future.”

Get in touch

If you would like advice on your options for getting out of an unwanted timeshare situation, get in touch with our team for free, confidential advice.